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642-426 TUC, Troubleshooting Unified Communications, is one of the exams associated with CCVP Cisco Certified Voice Professional. 642-426 is a 90 minutes exam which contains 50-60 questions.

 

The topics required by the exam are:

1) apply the Cisco recommended methodology used to determine general unified communications system problems and issues

2) troubleshoot call setup issues

3) troubleshoot registration issues

4) troubleshoot database issues

5) troubleshoot application issues

6) troubleshoot media resources

7) troubleshoot voice quality issues

8) troubleshoot security issues

 

For candidates who aim at CCVP, two paths are available. One is for candidates who use Cisco Unified Communications Manager. For this path, candidates should take 642-436  CVOICE,  642-446 CIPT1, 642-642 QoS,642-456 CIPT2, and 642-426 TUC exam. The other path is for candidates who use Cisco Unified CallManager. For this path, candidates should take 642-642 QoS, 642-436 CVOICE, 642-426 TUC, 642-444 CIPT 4.1, and 642-453 GWGK.

 

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