646-230 AUCAM
Advanced Unified Communications AM
Exam Number: 646-230
Associated Certifications: Cisco Advanced Unified Communications Sales Specialist
Duration: 60 minutes (50 – 55 questions)
Available Languages: English and Japanese
Click Here to Register: Pearson VUE
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Exam Tutorial: Review type of exam questions
 
Describe the capabilities of Unified Communications solutions
Describe the positioning of various UC Products/Systems
Describe the differences between Unified Communications Manager and Unified Communications Manager Express
Describe the features and functionality of UC Endpoints — include XML as an endpoint feature
Describe the features and functionality of Unified Communications Manager.
Describe the features and functionality of Unified Communications Manager Express and Unity Express
Describe the features and functionality of UC Applications (Messaging, Conferencing, Contact Center, Video, Emergency Responder, etc.)
Identify Unified Communications Management tools
Describe the features, advantages, methods and benefits of security in a Cisco Unified Communications Solution
Identify appropriate Cisco UC add-on solutions (Collaboration, Mobility, Contact Center, Presence)

Describe the value propositions of Unified Communications solutions
Describe how UC solutions can increase employee productivity
Describe how Cisco Unified Communications improves customer responsiveness
Describe how Cisco Unified Communications can enable a collaborative business environment
Describe the ROI gains realized by a Cisco Unified Communications solution
Identify the unique advantages of Cisco’s solutions over the competition — converged infrastructure, network services, etc.

Describe the Account Management resources for selling Cisco Unified Communications Solutions
Describe the Cisco resources available to assist in the sales cycle (Sales Central on PEC and PDI Helpdesk, ROI Calculator, etc.)

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