BH0-006 Exam
ITIL V3 Foundation Certificate in IT Service Management
Exam Number/Code : BH0-006
Exam Name : ITIL V3 Foundation Certificate in IT Service Management
Questions and Answers : 160 Q&As
Update Time: 2010-02-09
Price: $ 96.00

250 questions with full explanations
Chapter by Chapter Study Guide
Interactive quiz, Flash card & Study tips
Test History and Performance Review
Interactive Software
Last updated on 12 Jan 10

The BH0-006 ITIL V3 Foundation Certificate
in IT Service Management of the ITIL Qualification Scheme focuses on providing knowledge and comprehension of the key concepts, structure, terminology and processes of ITIL.

This entry level certification offers candidates a general awareness of the key elements of the ITIL V3 Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

The Information Technology Infrastructure Library (ITIL) also known as Infrastructure Management Service (IMS) is a set of concepts and policies for managing information technology (IT) infrastructure, development and operations.

ITIL gives a detailed description of a number of important IT practices with comprehensive checklists, tasks and procedures that any IT organization can tailor to its needs. ITIL is published in a series of books, each of which covers an IT management topic. The names ITIL and IT Infrastructure Library are registered trademarks of the United Kingdom’s Office of Government Commerce (OGC).

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